Your own bank can only offer its own products, while a broker compares many lenders to find a fit, usually at no cost to you because the lender pays the broker. Going direct is simplest, but it only ever shows you one option.
Written by Ross McFarlane, Licensed Mortgage Broker (Credit Representative 526725). About the authorRefinancing with your existing bank is convenient, but by definition it cannot tell you whether a better deal exists elsewhere. A broker exists to compare the market and handle the paperwork, and because the lender pays the commission, that comparison usually costs the borrower nothing.
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Last reviewed: June 2026
General information only. This page provides general information about home loans and is not financial or credit advice, a quote, or a guarantee, and your personal circumstances have not been considered. Lending policies, interest rates, fees and eligibility vary by lender and change over time. Always confirm your own situation with a licensed mortgage broker or lender before acting. Ross McFarlane (Credit Representative 526725) is an authorised Credit Representative of Australian Associated Advisers Pty Ltd t/a Keylend, Australian Credit Licence 392169.