Contact • Updated July 2026

Contact How To Home Loan

Have a question about your first home, borrowing power, refinancing, or a government scheme? Speak with a real, licensed mortgage broker, not a call centre and not a bank selling its own product.

Ross McFarlane

Ross McFarlaneLicensed Mortgage Broker (Credit Representative 526725, Australian Associated Advisers Pty Ltd t/a Keylend, ACL 392169) • Reviewed July 2026

2 min read
SA and Australia-wide

Last updated 16 July 2026
Get in touch

How to reach us

The easiest way to start is to book a free call, and we will come back to you promptly. You can also reach us by phone on 0423 331 084. We are based in South Australia, with a presence at Seacliff and Norwood, and we work with clients right across Australia by phone and video, so it does not matter where you are.

Book a free call

Prefer to skip the phone tag? Book a free, no-obligation strategy call at a time that suits you, and we will call you. It is the fastest way to get a clear answer to your home-loan question.

What to expect

Your first call

Your first call is free and there is no obligation. We will listen to your situation, answer your questions, and give you a clear, honest view of your options, whether that is buying now, in six months, or fixing something first. Appointments run by phone or video, so wherever you are in Australia, you can get the same service without leaving home.

Quick answers

Before you call

Do you charge a fee?

For most home loans, our service is free to you, because we are paid by the lender. See our Fee and Commission Disclosure for the full detail.

How long does it take?

An initial chat takes 20 to 30 minutes. Pre-approval timing depends on the lender and your documents, and we will give you a realistic timeframe up front.

What should I have ready?

Nothing for the first call. If we proceed, we will give you a simple checklist covering ID, income, expenses, and any existing debts.

Talk to a broker

Ready when you are. Book your free call and speak with a licensed broker who will give you a clear, honest read on your options, at no cost and no obligation.

This page is general information only and does not take your personal circumstances into account. It is not financial or credit advice. How To Home Loan is a trading name of a Credit Representative (526725) of Australian Associated Advisers Pty Ltd t/a Keylend, Australian Credit Licence 392169.