A valuation shortfall is when the lender valuation of your property comes in below the price you agreed to pay, leaving a gap you have to cover with extra cash. On a new build the lender values the home on completion, as if finished, and shortfalls are more common here because a property that does not exist yet is harder to value, especially in new estates with few comparable sales.
Written by Ross McFarlane, Licensed Mortgage Broker (Credit Representative 526725). About the authorA valuation shortfall is one of the more stressful things that can happen in a property purchase, and it is most common on new builds and off the plan homes. It is worth understanding before you sign, because the time to protect yourself is at the contract stage, not when settlement is looming. Here is what it is and how to handle it.
A valuation shortfall happens when the lender valuation of the property comes in below the price you have agreed to pay. The lender lends against its own valuation, not the price on your contract, so if the valuation is lower, there is a gap between what the lender will fund and what you owe the seller or builder. That gap has to be covered, usually with extra cash from you.
It surprises people that the contract price is not the number that drives the loan. A lender works out how much it will lend as a percentage of the value, your loan to value ratio, and that value comes from its valuer, not from what you agreed to pay. So if a valuer assesses the property below your purchase price, your borrowing is calculated on the lower figure, and you make up the difference.
New builds carry more valuation risk for a simple reason: it is hard to value a property that does not exist yet. For a build, the lender uses an on completion valuation, an estimate of what the finished home will be worth, based on the plans and the fixed price contract. There is also a time gap between when you agree the price and when the valuation is finalised, and if the market softens in between, the valuation can land below your price.
Shortfalls are especially common in brand new estates. A valuer works largely from comparable sales of similar nearby properties, and in a new estate there may be very few completed homes to compare against. With limited comparables, the on completion value can lag the simple sum of your land plus build cost, even when the project is sound. The newer and more isolated the estate, the greater this risk tends to be.
If your valuation comes in low, you generally cannot just borrow more to cover it, because the lender will only lend up to its limit against the lower valuation. That means you either find additional cash to bridge the gap, or you reduce the purchase, which is not always possible once contracts are signed. This is why a shortfall discovered late, with settlement approaching, is so stressful, the options narrow as the clock runs down.
A shortfall is not always the end of the deal. Depending on your situation and your lender, you may be able to do one or more of the following.
The best defence is set up before you commit. Try to ensure your contracts include a subject to finance clause or a cooling off period, so a low valuation gives you a way out rather than a trap. Choose a builder with a strong local reputation, since their completed homes give valuers better comparables. Be realistic about the price relative to the area. And keep a cash buffer, so a modest gap does not become a crisis.
Off the plan purchases stretch the time between agreeing a price and settling, sometimes by a year or more, which widens the window for the market to move. If values fall during construction, the valuation at completion can come in below the price you locked in. Sunset clauses and the developer track record matter here too, so off the plan deserves particularly careful due diligence on the finance side.
A broker who knows construction and new builds can reduce this risk in practical ways: knowing which lenders and valuers tend to value new builds more favourably, arranging an upfront valuation where possible so you are not surprised at the end, and helping you structure the deal and your cash so a gap is manageable. It is one of the clearest cases where experience with new build lending pays off.
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The lender lends against the lower valuation, not your contract price, so you face a gap. You generally need to cover it with extra cash, seek a second valuation, or move to a lender with a higher loan to value ratio.
Because a home that does not exist yet is hard to value, the lender uses an on completion estimate, and new estates often have few comparable sales for the valuer to work from. A softening market between price and valuation adds to the risk.
Ensure your contracts are subject to finance or have a cooling off period, choose a reputable builder with completed homes nearby for better comparables, be realistic on price, and keep a cash buffer.
Last reviewed: June 2026
General information only. This page provides general information about home loans and is not financial or credit advice, a quote, or a guarantee, and your personal circumstances have not been considered. Lending policies, interest rates, fees and eligibility vary by lender and change over time. Always confirm your own situation with a licensed mortgage broker or lender before acting. Ross McFarlane (Credit Representative 526725) is an authorised Credit Representative of Australian Associated Advisers Pty Ltd t/a Keylend, Australian Credit Licence 392169.